Troubleshooting Documents

Method

Open you Browser (Chrome/Edge) --> type volza.ssoone.comEnter you Email Id and Password -->

Click On login--> Click on Office 365 Mail --> Click on Checkbox Click on Yes --> Your mail is login.

Method 1: - For volza.com

Go to your Browser-->Put URL – “volza.ssoone.com”-->Click On forget password-->

Put Your Email-->Click on Continue-->Identify Captcha-->Click on Generate OTP-->

Put Your OTP-->Click on Validate OTP-->Create Your New Password.
...

Method 1: -

Click on Window Button-->Type REMOTE DESKTOP --> Click on It (Red Icon)-->

Click on Subscribe-->Enter Your mail-->Click On next-->

Enter your Email Id and password-->Click on login-->approve on your Mobile-->Your RDP is login....

Method: -

Open Time Doctor Application-->Put Your Email Id & Password (time doctor login password)-->Click on Sign-In.

Method:

Open Time Doctor Application->Click on forget password-->Enter your Email-->

Click on Reset password-->Now Check Your Mail-->Click on link-->Create your new password.

Method:

Open Your RDP->Click on OneDrive Icon on Taskbar-->Click on Sigh-In-->

Enter your email id & password-->Click on Sign-In-->Approve on authenticator app.

(If you have login on Zoom application use Method 1 other wise use Method 2- Make sure that your zoom account is logged in by your zoom id)*

Method 1: -

Open your Zoom application-->Click on Setting Icon-->Click on background and effect-->
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Method 1: -

Click on window button-->Click on Your Name-->Click on Sign Out.

(Note: - please don not disconnect your RDP after work done)

Method 2: -

Right click on Window Button-->Click on shutdown and Sign Out-->Click on Sign-Out.
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Method 1: -

Open Your Time Doctor application-->Click On application tab-->

Click on activity Bar-->Click On visible.

Method 2: -

Open Your Time Doctor application-->Click On pause time-->click on your profile-->

Click on sign-Out and remember-->Go to right side of taskbar and Click on Hide Icon Logo (^)-->
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Method 1: -

Right Click on Edge Browser-->One Pop Up occur-->click on close all window.

Method 2: -

Open Your RDP-->Right Click on your taskbar-->Click on Taskbar Manage-->

Click on Microsoft Edge-->Click on End task.
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Method: -

Open Your Mail-->Click On nine Dots-->Click on Zoho One-->Click on Accept & Proceed -->

Click on send Request to admin-->Click On URL bar-->Type crm.zoho.com-->Press Enter.

Method :-

Go to https://tracker.infodriveindia.com/ -->Click on sign in to top left corner-->

Click lost password-->Type your Email (Time doctor/ Keka ID)-->Click On Submit Open Your Mail-->

Click on Redmine Password Reset mail-->Create a new password-->Login Your Account.
...

Method :-

Go to https://tracker.infodriveindia.com/-->Click on sign in to top left corner-->

Type Your User name (like first.last) and password-->Click on Login.

Method :-

Go to https://tracker.infodriveindia.com/ -->Click on sign in to top left corner-->

Type Your User name and password-->Click on login-->Click on project-->Select a team where you want to raise and a ticket-->

Click on New Issue-->Fill all the criteria-->And click on create....

Method

Go to https://app.keka.com/Account/Login --> Enter Your mail --> Click on continue --> Enter Your password --> Enter Captcha --> Click On login.

Method

Go to --> https://app.keka.com/Account/Login --> Enter Your mail --> Click on continue --> Click On forget Password -->

Enter Your Keka Email Id --> Enter Captcha --> Reset Link send on your Official Email Id --> Open Your Mail -->

...

Method

Open your Browser (Chrome/Edge) --> https://www.ultraviewer.net/en/download.html --> Click on this link -->

Click on Download --> Install the setup by double click on it --> Clicking on Next.

Method

Open time Doctor Application --> Click On dashboard --> Enter your Id and Password --> Click on login.